Introduction

At 365 Care Travel (“we,” “our,” or “us”), your privacy is a priority. We are committed to protecting your personal data and ensuring your trust. This Privacy Policy explains how we gather, use, share, and safeguard information provided by our clients, business partners, and website visitors in relation to our travel and tourism services.
1. Data Collection
We collect the personal information you provide, such as your name, contact details, and payment information when you book our services. Additionally, we gather technical details, such as IP addresses, browser types, and data on how our website is used, to improve website performance and enhance user experience.
2. Data Use
The information we collect helps us provide services efficiently, manage bookings, communicate with you, and enhance our offerings. With your consent, we may use this information for promotional or marketing activities related to our services.
3. Data Sharing
We do not sell or rent your personal information. However, to deliver our services, we may share your data with trusted third-party providers, such as airlines, hotels, transport services, and payment processors. These partners are bound by confidentiality agreements and must handle your data in line with our Privacy Policy.
4. Data Security
We take the security of your data seriously and apply industry-standard measures to protect it. This includes using SSL encryption for data transmission, restricting access to your data, and conducting regular security audits.
5. Cookies
Our website uses cookies to enhance functionality and track site traffic. You can manage your cookie preferences through your browser settings.
6. User Rights
You have the right to access, correct, or delete your personal information, subject to any legal restrictions. To exercise these rights, please reach out to us at [email protected].

Security Policy

Objective
At 365 Care Travel, we are committed to ensuring the security of all personal data and transactions associated with our Destination Management services.
Security Protocols
  • Data Encryption: All sensitive information and transactions are encrypted using SSL to ensure secure data transmission.
  • Access Control: Access to data is limited to authorized personnel who need it for business purposes.
  • Regular Security Audits: We perform periodic security audits to ensure that high-security standards are maintained.
  • Incident Management: In the event of a security breach or data incident, we will address the situation immediately and inform the affected parties as legally required.

Terms & Conditions

Acceptance of Terms
By using the 365 Care Travel website or booking our services, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, please refrain from using our services.
Scope of Services
As a trusted local tour operator in Vietnam, Cambodia, Laos, and Thailand, 365 Care Travel offers a variety of services, including accommodation, guided tours, and transport arrangements. While we strive for accuracy, we cannot guarantee that all the information on our website is always complete or up-to-date.
Client Responsibilities
Clients are responsible for providing accurate information when booking and for respecting local laws and customs during their travels. Misuse of services or inaccurate information may result in the cancellation of bookings without a refund.
Cancellation and Refund Policy
Cancellation and refund policies vary by service provider and travel partner. Clients should review the specific policies for each service or itinerary. If you have any questions or disputes, please contact us at [email protected] or call us at +84-247-300-2622.
Limitations of Liability
365 Care Travel is not responsible for any indirect or consequential losses that may arise from the use of our services. This includes, but is not limited to, loss of business, data, or enjoyment.
Amendments
365 Care Travel reserves the right to update or modify these Terms & Conditions at any time. Substantial changes will be communicated through our website.